Analysis of the application of the product-service system in the development of MSMEs on the teras jajan
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Published:
Feb 28, 2025
Keywords:
Business Competition, Product-Service System, MSMEs
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Economy
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Abstract
In this digital era, people must adapt to the developments that occur, one of which is business competition. Business competition results in companies having to keep innovating in order to win the competition and continue to maintain market share and customers. This transformation gave birth to the conception of the Product-Service System (PSS), a paradigm that integrates tangible and intangible aspects in the value proposition to consumers. PSS or Product Service System is a reliable solution in business competition in this digital era to answer questions about how to develop a business that requires balance and strength to keep this business running for a long duration. The research methods used are Descriptive Qualitative, Interview, and Observation where these three studies aim to understand the phenomena that occur. Based on the results of the research conducted, it is found that of the nine quadrants of the Product-Service System (PSS), only four quadrants are feasible to be applied to Teras Jajan MSMEs, namely Product Related Service, Product Pooling, Outsourcing, and Functional Result. This has relevance to the problems faced by Teras Jajan MSMEs, namely the owners to develop the business they are running
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Mardhiyah, W. F., Azzahra, P. W. . and Alamsyah, N. . (2025) “Analysis of the application of the product-service system in the development of MSMEs on the teras jajan”, Jurnal Mantik, 8(4), pp. 1649-1655. doi: 10.35335/mantik.v8i4.5861.
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Tartila, M. (2022). Strategi Industri Perbankan Syariah dalam Menghadapi Era Digital. 8(3), 3310–3316.
Tri prasetya, B. V., Farida, U., & Wijianto, W. (2023). Pengaruh Kualitas Pelayanan, Kelengkapan Produk, dan HargaTerhadap Keputusan Pembelian Perlengkapan Olahraga (Studi Kasus Konsumen Tukol Sport Ponorogo). ISOQUANT?: Jurnal Ekonomi, Manajemen Dan Akuntansi, 7, 156–169. https://doi.org/10.24269/iso.v7i1.2031
Tukker, A. (2004). Eight types of product-service system: Eight ways to sustainability? Experiences from suspronet. Business Strategy and the Environment, 13, 246–260. https://doi.org/10.1002/bse.414
Zheng, P., Wang, Z., Chen, C. H., & Pheng Khoo, L. (2019). A survey of smart product-service systems: Key aspects, challenges and future perspectives. In Advanced Engineering Informatics (Vol. 42). Elsevier Ltd. https://doi.org/10.1016/j.aei.2019.100973
Zis, S. F., Effendi, N., & Roem, E. R. (2021). Perubahan Perilaku Komunikasi Generasi Milenial dan Generasi Z di Era Digital. Satwika?: Kajian Ilmu Budaya Dan Perubahan Sosial, 5, 69–87. https://doi.org/10.22219/satwika.v5i1.15550
Agustina, R., Nur’aini, S., Nazla, L., Hanapiah, S., Marlina, L., & History, A. (2023). Tantangan Dan Peluang Dalam Dunia Kerja. In Journal of Economics and Business (Vol. 1, Issue 1). https://doi.org/https://doi.org/10.61994/econis.v1i1.138
Alamsyah, N., & Rahmawati, I. (2023). Analisis Penerapan Product-Service System (PSS) dalam Mengembangkan Pabrik Tahu XYZ. ISOQUANT?: Jurnal Ekonomi, Manajemen Dan Akuntansi, 7, 283–289. https://doi.org/10.24269/iso.v7i2.2083
Annarelli, A., Battistella, C., & Nonino, F. (2019). The Road to Servitization. Springer International Publishing. https://doi.org/10.1007/978-3-030-12251-5
Baines, T., Ziaee Bigdeli, A., Bustinza, O. F., Shi, V. G., Baldwin, J., & Ridgway, K. (2017). Servitization: revisiting the state-of-the-art and research priorities. International Journal of Operations and Production Management, 37, 256–278. https://doi.org/10.1108/IJOPM-06-2015-0312
Beuren, F. H., Ferreira, M. G. G., Moro, S. R., & Cauchick-Miguel, P. A. (2023). An analysis of critical success factors for product-service systems in an emerging economy. Brazilian Journal of Operations and Production Management, 20(4). https://doi.org/10.14488/BJOPM.1671.2023
Bocken, N. M. P., Short, S. W., Rana, P., & Evans, S. (2014). A literature and practice review to develop sustainable business model archetypes. In Journal of Cleaner Production (Vol. 65, pp. 42–56). https://doi.org/10.1016/j.jclepro.2013.11.039
Chaffey, D., & Ellis-Chadwick, F. (2012). Digital Marketing: Strategy, Implementation and Practice, 6/E. Pearson Education.
Clark, G., Kosoris, J., Hong, L. N., & Crul, M. (2009). Design for sustainability: Current trends in sustainable product design and development. Sustainability, 1, 409–424. https://doi.org/10.3390/su1030409
Dariyo, A. (2021). Penerapan Teori Belajar Transformatif bagi Orangtua Anak-anak Jalanan dalam Rangka Meningkatkan Kualitas Hidup. In Psikologi (p. 312). LPPO UNTAR (UNTAR Press).
DiCicco-Bloom, B., & Crabtree, B. F. (2006). The qualitative research interview. In Medical Education (Vol. 40, pp. 314–321). https://doi.org/10.1111/j.1365-2929.2006.02418.x
Fadhallah, R. A. (2021). WAWANCARA. UNJ PRESS.
Fatma Ayu Nuning Farida Afiatna. (2016). DESIGN AND EVALUATION PRODUCT SERVICE SYSTEM (PSS) FOR FURNITURE COMPANY.
Gaiardelli, P., Pezzotta, G., Rondini, A., Romero, D., Jarrahi, F., Bertoni, M., Wiesner, S., Wuest, T., Larsson, T., Zaki, M., Jussen, P., Boucher, X., Bigdeli, A. Z., & Cavalieri, S. (2021). Product-service systems evolution in the era of Industry 4.0. Service Business, 15, 177–207. https://doi.org/10.1007/s11628-021-00438-9
Harto, B., Sumarni, T., Dwijayanti, A., Komalasari, R., & Widyawati, S. (2022). Transformasi Bisnis UMKM Sanfresh Melalui Digitalisasi Bisnis Pasca Covid 19. IKRA-ITH ABDIMAS, 6, 9–15. https://doi.org/10.37817/ikra-ithabdimas.v6i2.2399
Manzini, E., Vezzoli, C., & Clark, G. (2001). Product-Service Systems. Using an Existing Concept as a New Approach to Sustainability. J. of Design Research, 1, 0. https://doi.org/10.1504/jdr.2001.009811
Priatna, I. A., & Supandi, G. (2024). TANTANGAN DAN PELUANG KARIR DI ERA DIGITAL. SEPAKAT Sesi Pengabdian Pada Masyarakat, 4, 7–11. https://doi.org/10.56371/sepakat.v4i1.267
Reim, W., Parida, V., & Örtqvist, D. (2015). Product-Service Systems (PSS) business models and tactics - A systematic literature review. Journal of Cleaner Production, 97, 61–75. https://doi.org/10.1016/j.jclepro.2014.07.003
Setiawan, Moch. A. (2021). Pengaruh Intellectual Capital Terhadap Kinerja Keuangan Perbankan Syariah Indonesia. In https://repository.ub.ac.id/id/eprint/9831/.
Supriyanto, A., & Hana, K. F. (2020). Strategi Pengembangan Desa Digital Untuk Meningkatkan Produktivitas UMKM. BISNIS?: Jurnal Bisnis Dan Manajemen Islam, 8, 199. https://doi.org/10.21043/bisnis.v8i2.8640
Tartila, M. (2022). Strategi Industri Perbankan Syariah dalam Menghadapi Era Digital. 8(3), 3310–3316.
Tri prasetya, B. V., Farida, U., & Wijianto, W. (2023). Pengaruh Kualitas Pelayanan, Kelengkapan Produk, dan HargaTerhadap Keputusan Pembelian Perlengkapan Olahraga (Studi Kasus Konsumen Tukol Sport Ponorogo). ISOQUANT?: Jurnal Ekonomi, Manajemen Dan Akuntansi, 7, 156–169. https://doi.org/10.24269/iso.v7i1.2031
Tukker, A. (2004). Eight types of product-service system: Eight ways to sustainability? Experiences from suspronet. Business Strategy and the Environment, 13, 246–260. https://doi.org/10.1002/bse.414
Zheng, P., Wang, Z., Chen, C. H., & Pheng Khoo, L. (2019). A survey of smart product-service systems: Key aspects, challenges and future perspectives. In Advanced Engineering Informatics (Vol. 42). Elsevier Ltd. https://doi.org/10.1016/j.aei.2019.100973
Zis, S. F., Effendi, N., & Roem, E. R. (2021). Perubahan Perilaku Komunikasi Generasi Milenial dan Generasi Z di Era Digital. Satwika?: Kajian Ilmu Budaya Dan Perubahan Sosial, 5, 69–87. https://doi.org/10.22219/satwika.v5i1.15550
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