The influence of kaizen behavior, OCB, and organizational commitment on employee job satisfaction at Sidoarjo Station
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Feb 28, 2025
Keywords:
Employee Job Satisfaction, Kaizen, Organizational Citizenship Behavior, Organizational Commitment
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Economy
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Abstract
Kaizen culture, OCB and organizational commitment have been identified as three synergies that have an important influence in influencing employee job satisfaction, the importance of effective human resource management in order to achieve planned quality success. Kaizen is long-term and sustainable towards change, while OCB encourages voluntary behavior and organizational commitment to the extent to which the company has an emotional attachment to employees. The aim of this research is to describe numerically the extent of the overall influence of the variables that have been used as context in this research. A quantitative model with a descriptive approach was chosen to make it easier to explain statistical analysis by researchers using the total sample of employees working at Sidoarjo Station 1 as well as an assessment instrument using Linkert guidelines. The results of this research show that kaizen culture has a significant influence on employee satisfaction, as well as OCB and organizational commitment also have a significant influence on employee satisfaction which has been supported through testing the t-partial and f-simultaneous hypotheses.
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Achmad, A. D. . and Zaki, A. . (2025) “The influence of kaizen behavior, OCB, and organizational commitment on employee job satisfaction at Sidoarjo Station”, Jurnal Mantik, 8(4), pp. 1620-1630. doi: 10.35335/mantik.v8i4.5833.
References
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Anwar. (2021). Pengaruh Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja dan Kinerja Karyawan. Juripol, 4(1), 35–46. https://doi.org/10.33395/juripol.v4i1.10963
Meilia, R., & Iriani, F. (2019). HOW IMPORTANT ARE OCB AS MEDIATION IN RELATIONSHIP BETWEEN JOB SATISFACTION, ORGANIZATION COMMITMENTS, AND ORGANIZATIONAL PERFORMANCE. In International Journal of Engineering Applied Sciences and Technology (Vol. 4). http://www.ijeast.com
Gunawan, X. C. F., Fauzi, A., Worabay, E., Hafat, S. E. D., & Nasution, Y. I. (2022). ROLE OF KAIZEN WORK CULTURE AS MODERATING WORK QUALITY AND PRODUCTIVITY IMPROVEMENT. Dinasti International Journal of Management Science, 3(6), 1003–1014. https://doi.org/10.31933/dijms.v3i6.1302
Harish, S., Soudagar, V., Mp, O., & B, N. (2020). Overview of the essence of Kaizen in Implementation and Improving process. Emerging Technologies and Innovative Research, 11(10), 583–596.
Hikmah Perkasa, D., Anwar, Imelda Novita Susiang, M., Dhyan Parashakti, R., Purwanto, S., & Nina Rostina, C. (2023). The Influence of Work Culture, Work Motivation, and Job Satisfaction on the Organizational Commitment of Administrative Personnel Members of the PKS Faction of the House of Representatives of the Republic of Indonesia. KnE Social Sciences. https://doi.org/10.18502/kss.v8i12.13647
Justina, J., Tj, H. W., & Tecoalu, M. (2022). Employee Burnout dan Organizational Commitment terhadap Job Satisfaction dengan Organizational Citizenship Behavior. Journal of Management and Bussines (JOMB), 4(2), 1204–1223. https://doi.org/10.31539/jomb.v4i2.4678
Kharub, M., Gupta, H., Rana, S., & McDermott, O. (2023). Employee’s performance and Kaizen events’ success: does supervisor behaviour play a moderating role. TQM Journal, 35(08), 2336–2366. https://doi.org/6.http://dx.doi.org/10.1108/TQM-06-2022-0203
Lam, K. Y., Kee, D. M. H., Kumar C, A., Jain, A., Pandey, R., Singh, A., Chua, C. R., Chia, J. W., Arenas, V. T., Lopez, C. A., & Restrepo, C. A. P. (2020). How does Job Satisfaction Affect the Job Performance of Employees? Asia Pacific Journal of Management and Education, 3(2), 22–32. https://doi.org/10.32535/apjme.v3i2.844
Lubis, D. M. G. S. (2020). Pengaruh Kepuasan Kerja dengan Organizational Citizenship Behavior pada Karyawan RS Pertamina Pangkalan Brandan. JURNAL PENELITIAN PENDIDIKAN, PSIKOLOGI DAN KESEHATAN (J-P3K), 1(2), 109–118. https://doi.org/10.51849/j-p3k.v1i2.26
Lunnardi, M., & Turangan, J. A. (2021). Analisis Faktor Yang Mempengaruhi Komitmen Organisasi Karyawan PT. Nusantara Surya Sakti. Jurnal Manajerial Dan Kewirausahaan, 3(3), 813. https://doi.org/10.24912/jmk.v3i3.13213
Manullang, Y., & Ardana, I. K. (2022). PENGARUH KEPUASAN KERJA, DAN KEADILAN ORGANISASIONALTERHADAP KOMITMEN ORGANISASIONAL DI PT. POS INDONESIA (persero) DENPASAR. E-Jurnal Manajemen Universitas Udayana, 11(6), 1171. https://doi.org/10.24843/EJMUNUD.2022.v11.i06.p06
Meilia, R., & Iriani, F. (2019). HOW IMPORTANT ARE OCB AS MEDIATION IN RELATIONSHIP BETWEEN JOB SATISFACTION, ORGANIZATION COMMITMENTS, AND ORGANIZATIONAL PERFORMANCE. International Journal of Engineering Applied Sciences and Technology, 04(07), 15–23. https://doi.org/10.33564/IJEAST.2019.v04i07.003
Prasetyaningrum, D. (2020). Pengaruh Komitmen Organisasi, Karakteristik Pekerjaan Terhadap Kepuasan Kerja Karyawan dan Motivasi Kerja Sebagai Variabel Intervening. MANAJERIAL, 7(2), 155. https://doi.org/10.30587/jurnalmanajerial.v7i2.1498
Prasetyo, Y. M. (2023). Pengaruh Gaya Kepemimpinan, Budaya Kaizen, dan Kesejahteraan Terhadap Kepuasan Kerja. JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, Dan Akuntansi, 1(1), 77–86. https://doi.org/10.62421/jibema.v1i1.8
Putri, F. R., & Supriadi, Y. N. (2022). Pengaruh Kompensasi, Lingkungan Kerja, dan Organizational Citizenship Behavior (OCB) Terhadap Kepuasan Kerja Karyawan PT Patra Badak Arun Solusi. Jurnal Manajemen Motivasi, 18(1), 10. https://doi.org/10.29406/jmm.v18i1.3707
Rizal S, Muh., Putri, A., Aslinda, A., & Kasmita, M. (2023). The Influence Of Kaizen Culture On Employee Performance. Jurnal Ad’ministrare, 10(1), 169. https://doi.org/10.26858/ja.v10i1.45738
Sagar, S., & Adhav, D. (2019). Engineering Change in Kaizen. www.ijert.org
Sandy, F., & Selamet Riadi, S. (2023). Pengaruh Komitmen Organisasi dan Budaya Organisasi terhadap Kepuasan Kerja serta Kinerja Pegawai pada Dinas Pendidikan dan Kebudayaan Kota Samarinda. In Jurnal Manajemen Tenaga Kependidikan (JMTK) (Vol. 1, Issue 1). https://e-journals2.unmul.ac.id/index.php/jmtk
Sangga, U., Jalan, B. /, Mustapa, P., 68, N., & Fys, B. (2021). QUALITY OF WORK LIFE, BUDAYA KAIZEN, KEPUASAN KERJA, DAN KOMITMEN ORGANISASI Quality Of Work Life, KAIZEN Culture, Job Satisfaction, And Organizational Commitment Farida Yuliaty. | Khazanah Intelektual, 5. https://doi.org/10.37250/newkiki.v4i1.142
Sari, N. I. P., Courtney, G., Torsten, P., & Jaroslaw, H. (2023). The Influence of Kaizen Culture and Work Rotation on the Performance of PT. Mitsuba Indonesia Tangerang. Journal Markcount Finance, 1(1), 36–45. https://doi.org/10.55849/jmf.v1i1.56
Sunaryono, Sukmawati, T., Trisnawati, E., Hardayu, A. P., & Yulianto. (2024). BUKU AJAR METODOLOGI PENELITIAN 1 (Efitra, Ed.; Pertama). PT. Sonpedia Publishing Indonesia.
Suryani, N. K. (2022). KEPUASAN KERJA: PENGARUHNYA DALAM ORGANISASI (TINJAUAN TEORITIS DAN EMPIRIS). In Jurnal IMAGINE (Vol. 2, Issue 2). Online. https://jurnal.std-bali.ac.id/index.php/imagine
Taluke, D., Lakat, R. S. M., & Sembel, A. (2019). ANALISIS PREFERENSI MASYARAKAT DALAM PENGELOLAAN EKOSISTEM MANGROVE DI PESISIR PANTAI KECAMATAN LOLODA KABUPATEN HALMAHERA BARAT. Jurnal Spasial, 6(2), 531–540. https://doi.org/https://doi.org/10.35793/sp.v6i2.25357
Wahyuni, W. S., & Dirbawanto, N. D. (2022). THE EFFECT OF JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN EMPLOYEES. JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB), 2(1), 306–316. https://doi.org/10.55047/jhssb.v2i1.487
Zulfikar. (2022). Dampak Komitmen Organisasi terhadap Kepuasan Kerja Pegawai pada Dinas Pendidikan dan Kebudayaan Kabupaten Aceh Utara. ITQAN: Ilmu Kependidikan, 13(1), 117–126. https://doi.org/https://doi.org/10.47766/itqan.v12i1.415
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